bdjee Privacy Policy — Your Data, Your Rights
This Privacy Policy explains how bdjee collects, processes, stores, and protects the personal information of players on the bdjee platform. We are committed to handling your data with transparency, security, and respect.
1. Introduction
bdjee ("the Company", "we", "us", "our") operates the online gaming platform accessible at bdjee.ws and is committed to protecting the privacy and personal data of all registered players and website visitors ("you", "your"). This Privacy Policy sets out in clear terms what personal data we collect, the purposes for which we process it, how long we retain it, and the rights you hold in respect of your data. Please read this policy carefully. By registering an account or using the bdjee Platform, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy.
This policy applies to all personal data processed by bdjee in connection with the operation of the Platform, including data collected during account registration, during play, during deposit and withdrawal transactions, and through any communications between you and our support team. It also covers data collected passively through cookies and device-identification technologies when you browse the Platform.
2. Information We Collect
bdjee collects personal data in several categories depending on how you interact with the Platform. The following cards summarise the main data types we process:
When you register a bdjee account, we collect your full name, date of birth, mobile phone number, and any username you create. This data is required to create and manage your account, verify your age (21+), and communicate with you about your account.
We collect records of all deposit and withdrawal transactions conducted through your bdjee account, including the mobile wallet number used (bKash, Nagad, Rocket, or Upay), transaction amounts in BDT, timestamps, and transaction reference numbers. We do not store full mobile banking PINs or one-time passwords.
We collect data about your activity on the Platform, including the games you play, bet amounts, game session durations, win and loss records, and bonus claims. This data is used to personalise your experience, detect problem gambling patterns, and ensure responsible gaming compliance.
When you access bdjee, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and Platform performance optimisation.
Where required under our Know Your Customer (KYC) obligations, we may collect copies of government-issued identity documents, such as your National ID card or passport, as well as proof of payment method ownership. These documents are stored securely and used solely for identity verification and regulatory compliance purposes.
3. How We Use Your Information
bdjee processes your personal data for the following specific purposes, each supported by a lawful basis described in Section 4 of this policy:
- To create, manage, and maintain your bdjee player account, including verifying your identity and age at registration.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment providers, and to maintain accurate transaction records.
- To detect, investigate, and prevent fraud, money laundering, match-fixing, bonus abuse, and any other prohibited conduct as defined in our Terms and Conditions.
- To provide customer support services, respond to complaints, and resolve account disputes in a fair and timely manner.
- To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.
- To send you promotional communications about bdjee bonuses, seasonal offers, and platform updates — but only where you have provided consent or where we have a legitimate interest in doing so.
bdjee does not use your personal data for any purpose other than those listed above without first obtaining your explicit consent. We do not sell, rent, or commercially transfer your personal data to any third party for marketing purposes.
4. Legal Basis for Processing
bdjee processes your personal data under the following lawful bases:
- Contract performance — processing that is necessary to create and manage your player account, process transactions, and fulfil our obligations to you under our Terms and Conditions.
- Legal obligation — processing required for us to comply with applicable laws, including KYC obligations, anti-money-laundering requirements, and lawful authority requests.
- Legitimate interests — processing for purposes such as fraud prevention, platform security, responsible gaming monitoring, and improving our services, where those interests are not overridden by your rights.
- Consent — where you have explicitly opted in to receive marketing communications or to the use of non-essential cookies. You may withdraw consent at any time by contacting our support team.
5. Sharing Your Information
We Do Not Sell Your Data
bdjee does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Any sharing of your data is limited to what is strictly necessary for the operation of the Platform or required by law.
bdjee may share your personal data with the following categories of recipients, and only to the extent necessary for the stated purpose:
- Payment service providers — including bKash, Nagad, Rocket, and Upay — to the extent necessary to process your deposit and withdrawal requests. These providers have their own privacy policies governing how they handle your data.
- KYC and identity verification service providers, where bdjee uses a third-party provider to verify the authenticity of identity documents submitted by players.
- Game technology providers — such as Pragmatic Play and Evolution Gaming — who may receive anonymised or pseudonymised gameplay data as part of game platform integration. These providers do not receive your full identity data.
- Competent authorities and law enforcement bodies, where bdjee is legally required to disclose your data in response to a valid court order, regulatory investigation, or lawful authority request.
Where bdjee engages third-party service providers to process personal data on our behalf, we ensure those providers are bound by appropriate data processing agreements and are required to process data only on our documented instructions and to maintain appropriate security standards.
6. Payment Data and Mobile Wallet Security
bdjee processes payment transactions exclusively through Bangladesh's major mobile wallet providers — bKash, Nagad, Rocket, and Upay. When you initiate a deposit or withdrawal, the transaction is handled by the relevant wallet provider's own payment infrastructure. bdjee receives confirmation of the transaction and the associated mobile wallet number, but does not at any point have access to your mobile banking PIN, one-time passwords (OTPs), or the internal credentials of your mobile wallet account.
bdjee will never ask you to share your mobile wallet PIN, OTP, or password with our support team or through any communication channel. If you receive a request purporting to be from bdjee asking for your wallet PIN or OTP, it is fraudulent. Please report such incidents to our support team immediately using the email address displayed on this website.
7. Data Retention
bdjee retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to any applicable legal requirements that mandate longer retention periods. In practice, this means that account data and transaction records are retained for a minimum period following account closure to enable us to comply with anti-money-laundering obligations, respond to regulatory enquiries, and resolve any outstanding disputes relating to your account.
When personal data is no longer required for any of the purposes described in this policy and no legal retention obligation applies, bdjee will securely delete or anonymise that data. You may request information about the specific retention periods applicable to your data by contacting our support team at the email address published in the footer of this website.
8. Your Data Rights
Subject to applicable law, you hold the following rights in respect of the personal data bdjee holds about you. To exercise any of these rights, please contact our support team using the email address displayed in the footer of this website:
- Right of AccessYou have the right to request a copy of the personal data bdjee holds about you, along with information about how it is being processed.
- Right to RectificationYou have the right to request correction of any inaccurate or incomplete personal data that bdjee holds about you.
- Right to ErasureIn certain circumstances, you have the right to request deletion of your personal data. This right is not absolute and may not apply where retention is required by law or to establish, exercise, or defend legal claims.
- Right to RestrictionYou have the right to request that bdjee restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
- Right to Data PortabilityWhere processing is based on your consent or on a contract, you have the right to receive the personal data you have provided to bdjee in a structured, commonly used, machine-readable format.
- Right to ObjectYou have the right to object to the processing of your personal data where bdjee relies on legitimate interests as the legal basis for processing, including for direct marketing purposes.
bdjee will respond to all data rights requests within 30 calendar days of receipt. Where a request is complex or where a large volume of requests has been received, we may extend this period by a further 30 days and will notify you accordingly. We may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorised party.
9. Data Security
bdjee implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the bdjee Platform, secure server infrastructure with access controls limited to authorised personnel only, regular security audits and vulnerability assessments, and automated monitoring systems that flag unusual access patterns or suspicious activity in real time.
While bdjee takes all reasonable steps to protect your personal data, no method of data transmission over the internet or method of electronic storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, bdjee will notify affected players without undue delay and will take immediate steps to mitigate the impact of the breach. You can help keep your account secure by using a strong, unique password and by never sharing your login credentials with anyone.
10. Cookies and Tracking Technologies
bdjee uses cookies and similar tracking technologies to operate the Platform, maintain your session state, detect fraud, and analyse how users interact with our services. The following categories of cookies are used on the bdjee Platform:
- Strictly necessary cookies — these are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during a session and security cookies that help us detect fraudulent login attempts.
- Analytical cookies — these cookies collect anonymised data about how visitors use the Platform, such as which pages are visited most frequently and how long sessions typically last. This data helps us improve the Platform's usability and performance.
- Preference cookies — these cookies remember your Platform preferences, such as your selected language, so that you do not need to reset them each time you visit.
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the Platform or prevent you from accessing certain features, including account login and payment processing.
11. Children and Minors
The bdjee Platform is strictly intended for adults aged 21 years and above. bdjee does not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on the bdjee Platform, please contact our support team immediately using the email address in the footer of this website.
12. Changes to This Privacy Policy
bdjee reserves the right to update or amend this Privacy Policy at any time. When material changes are made to this policy, we will publish the updated version on this page with a revised effective date. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your personal data. Your continued use of the bdjee Platform after the effective date of any updated policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a privacy concern, please contact the bdjee support team using the email address displayed in the footer of this website. All privacy-related enquiries are handled in strict confidence by our support team and will receive a written response within 15 business days of receipt.